A. We accept returns within 30 days of delivery if the item is unused, in original packaging, and with proof of purchase. Please email us at ellozz0708@gmail.com to request a return. Return labels and instructions will be provided. Note: Custom items, food, sale items, and gift cards are non-refundable.

A. USA orders arrive in 3–8 business days after processing. International orders take 3–12 business days. Customs delays are beyond our control.

A. Cancellations are possible within 30 minutes after placing your order. A $20 cancellation fee applies per order. Once processed, cancellations are not possible.

A. Yes! Tracking details will be emailed as soon as your package ships. Please check your email for updates.

A. Rare delays may occur. If no tracking updates appear for 30–60 business days, we’ll reship your order free of charge.

📦 SHIPPING DETAILS

Processing Time: 3–5 business days

Shipping Time:
• USA: 3–8 business days
• Rest of World: 3–12 business days

Tracking: Sent to your email once your order ships.

Important Note:
Customs delays or peak seasons may affect delivery times. If no tracking updates appear after 30–60 business days, a replacement will be sent.

Shipping Fee: Varies by region. Free shipping available during select promotions.

For any questions, please contact us:
📧 ellozz0708@gmail.com